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We are seeking developed leaders to support the business by supervising, communicating, training, and coaching all employees on achieving and exceeding service and revenue goals. Supervisors will oversee employees in the development of business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Supervisors are in constant contact with the leadership team and are responsible for the overall flow of their shift.
Benefits
Sundays off • Flexible work schedule • Free food • Competitive pay • Opportunity for growth and advancement • Scholarship opportunities | $1000, $2500, $25,000 • 401K match program • Insurance contribution • Paid time off
Qualifications
Experience as a leader
Proven ability to lead in team-based, fast-paced environments
Basic computer competency
Required skills
Honors and encourages others to follow the visions and values of the restaurant
Self-motivated leader committed to personal growth
Team-oriented, adaptable, dependable, and strong work ethic
Displays enthusiasm, courtesy, and hospitality by incorporating operational excellence, 2nd mile service, and emotional connections with guests and employees
Ability to communicate effectively with both guests and team members
Must be an excellent coach, delegator, and team builder
Willingness to step outside of job role to assist in other roles
Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace
Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds
Responsibilities
Follows Chick-fil-A’s operational policies and procedures
Demonstrates knowledge of the brand and menu items
Complete understanding of each key position pertaining to the area under supervision Leads shift under direction of the overseeing Director
Communicates employee performance and policy/procedure violations to overseeing Director
Works with leadership team to ensure appropriate daily and restaurant staffing levels
Solves on-shift issues related to accuracy, speed of service, and employee or guest issues
Models and supports clear communication between the front counter and kitchen staffs
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback
Takes initiative during non-peak hours to complete side duties
Maintains a clean and pleasant environment
Position type
32-38 hours per week: $18 per hour
40 hours+ per week: $20 per hour
Pay rates are based on employee availability.